Performance reviews in the vast majority of organizations follow this trajectory: setting objectives, feedback, manager assessment and rating, consensus meeting, salary/bonus decisions. But does this process really work? Is it efficient? Is it consistent across the organization? Is it viewed as a value-add? Most people would answer with a resounding “no.” So what’s the solution? For Pennsylvania State University, it was blowing up its current process and starting fresh.
Posts tagged ‘performance management’
If you were to poll a random number of employees about your organization’s performance management process, what do you think they’d say? Chances are, they’d lament that it is not helpful, that it’s just one of those “must-do” tasks or that it doesn’t add value to their work. So how can we as HR professionals help turn the tide of ineffective performance management? How can we help managers understand the importance of creating a hands-on, ongoing dialogue surrounding an employee’s performance throughout the year?
We’ve all read about it, heard about it and discussed it with our HR colleagues — unhappy employees hurt our organizations.
Author and researcher Shawn Achor has become one of the world’s leading experts on the connection between happiness and success, and when he was first selected as a keynote speaker for the CUPA-HR Annual Conference and Expo 2016 in Washington, D.C., a small group of CUPA-HR staff set out to discover his secrets to happiness by organizing a book club to read and discuss Achor’s book The Happiness Advantage.
Can you believe there are only four weeks left in the year? (Keep calm and take deep breaths!) It’s been a busy one here at the CUPA-HR national office, and we know you too have been going like gangbusters. Hopefully you’ve been able to use some of CUPA-HR’s many resources and services to help you do your job faster, smarter and more efficiently over the past year. We also hope you’ve been able to adapt some of the successful practices and innovative ideas highlighted in The Higher Education Workplace magazine and this blog to your own institution, department or work team. In case you missed them (have we mentioned it’s been a busy year?), here are some highlights from the magazine and the blog from the past year.
One of my favorite sessions at this year's CUPA-HR Annual Conference was "Connecting Introverts and Extroverts in the Higher Ed Workplace," presented by team members from Georgia Institute of Technology. With tons of personal insight and the science to back it up, the presenters offered some practical advice on how to manage both types of employees and the best way to create an environment in which everyone is comfortable and cohesive.
University of Utah recently put in place a requirement for annual performance reviews for all staff. In order to streamline the process and create strategic alignment, human resources designed an online performance management system. Jeff Herring, chief HR officer at University of Utah, and Andrea Brown-Christensen, the university’s director of service delivery, shared with CUPA-HR annual conference attendees how they did it.
Helping our organizations manage performance is an important part of what we do as HR professionals. Organizational leaders look to us to provide direction, guidance and oversight for the performance management process. And with more and more organizations moving to competency-based performance appraisals, many of us are having to take a fresh look at our talent management strategies. Here, Oregon State University’s chief HR officer shares some lessons he and his team learned during the development and implementation of an in-house-built performance management system.